Privacy Policy

This site is operated and owned by Rich Products Corporation. We recognize the importance of protecting the privacy of our customers and visitors to our website while permitting us to conduct legitimate business by providing services and information of interest to our customers and visitors. Our privacy policy is stated below.

The information we may collect from you on this website is subject to this Privacy Policy. By disclosing the information to us, you agree to the terms contained in this Policy. We may update the Policy from time to time, so please check occasionally.

We are committed to protecting the online privacy of visitors to our website. This Policy applies only to the website and online services provided by Rich Products Corporation. This Policy does not cover any interaction you may have with Rich Products Corporation by telephone, postal mail, or other offline communications. The purpose of this Policy is to inform you about the types of information we gather about you when you visit our websites, how we may use that information, and how we disclose it to third parties.

Our website is not designed for use by children without their parent's supervision. We ask that anyone under the age of thirteen not submit any personal information through our websites. We do not knowingly collect any personal information from children under the age of thirteen, and therefore we do not knowingly distribute such information to third parties.

Our website may contain links to other websites, including websites directed to children. We have no control over the privacy practices or the content of any of our business partners, advertisers, sponsors or other websites to which we provide links from our websites. You should check the applicable privacy policy of the website sponsor when linking to other websites.

Collection and Storage Information

We do not collect personal information from visitors unless information is provided voluntarily and knowingly. When you register for our services or purchase our products, we may ask for some personally identifiable information, such as your name, address, email address and phone number. The contact information that you provide at registration allows you to opt-in to receive emails and buy items without having re-enter your personal information every time you purchase a product or use our service.

The payment and contact information is used to complete and verify the transaction. We do not use your email address for purposes other than responding to the message you sent, to contact you regarding your transaction and product, or to send additional communication about our products and services. From time to time, we may also collect additional information, if it is needed for special offers, contests and other promotions.

We may use "cookies" to recognize you and your access privileges on our site, as well as to trace site usage. A cookie is a piece of information that is sent to your web browser from a website and stored on your computer's hard drive. Each time you return to our website, we are able to identify you as a previous or registered customer. Cookies also enable us to measure our site traffic, including the number of repeat versus new visitors, the time users spend online, and their navigation behavior. Collecting this information allows us to make changes that improve our website.

We will never resell your email address or contact information.

Use of Information

Visitor information such as Name, Address, Phone Number and Email information may be stored in a secure database. The information we collect is used to provide the service or product you request; to enable billing and shipping; to provide you with information about related products and services; and for systems administration and trouble shooting purposes. We do not use the information internally for other purposes. From time to time, we may collect information, if it is needed for special offers, contests and other promotions.

Rich Products Corporation's Internet servers record non-personal information as part of its standard operations. This information is primarily used to provide an enhanced online experience for our customers and visitors. Information tracked includes but is not limited to, the type of operating systems and browsers used by our visitors. Other uses of this information include internal review of the number of visitors to our site, but only in an aggregate and non-personal, identifiable form.

We do not share your information with parties other than Rich Products Corporation, its subsidiaries and affiliates unless compelled by the law. Information concerning individual's usage of our sites will not be disclosed to third parties except in aggregate form.

Rich Products Corporation may disclose your personal information only if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Rich Products Corporation, its subsidiaries and affiliates and this website; (b) protect and defend the rights or property of Rich Products Corporation, its subsidiaries and affiliates and (c) act under exigent circumstances to protect personal safety of users of Rich Products Corporation, the website or the public.

Occasionally we receive a comment through the Contact Us form that we would like to publish as a testimonial on the website. We reserve the right to publish the comment to the website, along with your first name and last initial.

Email Communications

If you send us an email with questions or comments, we may use your personal information to respond to your questions or comments, and we may save your questions or comments for future reference. However, aside from our reply to such an email, it is not our standard practice to send you email unless you request a particular service that involves email communications, you otherwise consent to being contacted by email or if such contact is to communicate with you about products purchased through our online store, to provide customer support in connection with those products, and to send you information about other products and services which we believe may be of interest to you. There may be times when you will have the opportunity to subscribe to an email list or electronic newsletter that will send information about our website to your email address. However, we will provide you with the option to change your preferences and opt-out of receiving those communications. You may request at any time that we not email you in the future by clicking the "unsubscribe" link which is included at the bottom of any email that you receive from us, or by contacting us at rsp-customer.relations@rich.com. If you unsubscribe, we will make reasonable efforts to discontinue these email communications as soon as practicable.

Contests and Online Promotions

From time to time we will run special promotions and contests through our website. Any and all information you submit to participate in these contests become the property of Rich Products Corporation. For contests, such as recipe contests, submission of recipes is implicit consent for use of the recipe by Rich Products Corporation on the website, packaging or other printed material without compensation. We may contact you to ask permission to provide acknowledgement or credit to you for your contribution (i.e. recipe submitted by Rich Products customer Susan A. from Ohio). For the submission of product and recipe tips on the website we reserve the right to edit the tips before publishing to the website. All published tips will be accompanied by the first name, last initial, and state you supply.

All giveaway entries are limited to one per person, per valid email address. Please see specific sweepstakes rules for further information.

Contact Information

Please email rsp-customer.relations@rich.com if you need to change Personal Information you submitted to this website.

If you have any questions or concerns regarding this policy, please feel free to contact rsp-customer.relations@rich.com. Rich Products Corporation is not responsible for the privacy policies of websites to which this site may link.

California Transparency in Supply Chains Act

Byron's BBQ complies with existing state and federal laws regarding slavery and human trafficking in the country or countries in which we do business.